This Privacy Policy explains how Happy Bub, operated by Silk Strait FZ-LLC ("we", "us"), collects, uses and shares your personal information when you visit our website or make a purchase.
Information we collect
- Contact details: name, email, phone number, billing and shipping address.
- Order information: items purchased, transaction details and payment confirmation. Card details are processed securely by our payment providers and are not stored by us.
- Account information: if you create an account, your login details and preferences.
- Device and usage information: IP address, browser, device type and how you use our website, collected through cookies and similar technologies.
- Communications: anything you send us, such as support requests.
How we use your information
- To process and deliver your orders and handle returns
- To provide customer support
- To send order updates and, if you opt in, marketing emails
- To improve our website and products
- To prevent fraud and keep our store secure
- To comply with legal obligations
Sharing your information
We share information only with service providers that help us run our store, such as Shopify (our e-commerce platform), payment processors, shipping carriers and analytics or marketing tools, and when required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies through your browser settings.
Children's privacy
Our products are for children, but our website is intended for use by adults. We do not knowingly collect personal information from children.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses such as targeted advertising. You can opt out of sharing for targeted advertising here. To make any other request, contact us using the details below.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
Silk Strait FZ-LLC
FDBC4432 Compass Building, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: info@happybub.com
Phone: +1 740 272-5703