Policies

Shipping Policy

Free tracked shipping

We offer free tracked shipping on every order delivered within the United States.

Where we ship

We currently ship to addresses in the United States. If you're outside the US, the checkout will let you know if delivery to your country isn't available.

Processing time

Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery time

Once shipped, most orders arrive within 5–10 business days. During busy periods such as the holidays, delivery can take a little longer.

Tracking your order

When your order ships, we'll email you a tracking link. You can also check your order on our Track my order page.

Wrong address or missing parcel

Please double-check your shipping address at checkout. If your tracking shows delivered but you can't find your parcel, check with neighbors and your local post office, then contact us with your order number and we'll help.

Damaged items

If your order arrives damaged, contact us within 7 days of delivery with photos of the item and packaging, and we'll make it right.