Free tracked shipping
We offer free tracked shipping on every order delivered within the United States.
Where we ship
We currently ship to addresses in the United States. If you're outside the US, the checkout will let you know if delivery to your country isn't available.
Processing time
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery time
Once shipped, most orders arrive within 5–10 business days. During busy periods such as the holidays, delivery can take a little longer.
Tracking your order
When your order ships, we'll email you a tracking link. You can also check your order on our Track my order page.
Wrong address or missing parcel
Please double-check your shipping address at checkout. If your tracking shows delivered but you can't find your parcel, check with neighbors and your local post office, then contact us with your order number and we'll help.
Damaged items
If your order arrives damaged, contact us within 7 days of delivery with photos of the item and packaging, and we'll make it right.