Returns & Refunds Policy

If you're not happy with your order, you can request a return within 30 days of receiving it.

To be eligible, items must be unused, in the same condition you received them, and in their original packaging, with proof of purchase.

• Items that have been used, damaged or are missing parts
• Sale items or gift cards

Contact us with your order number and the item you'd like to return. We'll send you return instructions. Items sent back without a confirmed return request can't be accepted.

Return shipping costs are paid by the customer unless the item arrived damaged, faulty or incorrect.

Please inspect your order on arrival. If an item is damaged, faulty or not what you ordered, contact us within 7 days of delivery with photos and we'll arrange a replacement or refund at no cost to you.

Once we receive and inspect your return, we'll email you to confirm whether the refund is approved. Approved refunds go back to your original payment method within 5–10 business days. Your bank or card provider may take extra time to post it.

The fastest way to get a different item is to return the one you have and place a new order.